Report fraud

If you need to report a fraud or suspected fraudulent activity, it’s important that you act quickly. You can reach us in a number of ways.

General contact details

Contact your branch

Your branch will be able to act on any fraud report.

Find my branch

Customer Connect

Our telephone support team are on hand to help.

Tel: 0800 470 8000

Outside the UK: +44 20 7578 8247

Stay alert

Fraudsters can spoof our telephone number to make you believe it's us calling. Please remember that we'll never direct you to look at this page as proof that we're calling you.

Lost or stolen cards

If your card details have been compromised or you have lost your card, we can stop them immediately.

Debit and Charge Cards

Outside office hours: 0800 470 8000

From outside the UK: +44 20 7578 8247

Monday - Friday (9am - 5pm)

Corporate Multipay card

Customer services: 0800 092 7250

From outside the UK: +44 1908 544059

Fraudulent emails


If you receive an email appearing to come from Handelsbanken requesting personal information, don't reply, call our fraud and security team:

Individual banking:

+46 77159 60 60

Corporate banking:

+46 77123 40 00

If possible, please forward it to but don't include a screenshot.