Contact us

Contact us by telephone or visit us at the branch

Stay alert

Fraudsters can spoof our telephone number to make you believe it's the Bank calling. Please remember that we'll never direct you to look at this page as proof that we're calling you.

Contact your branch 

Please refer to your local branch for any questions you may have concerning your bank affairs.

Handelsbanken Customer Connect

Our experienced team of Handelsbanken staff are available around the clock to help on a range of matters, including digital banking support, lost or stolen cards, if you believe you have been victim of fraud or for general enquiries.

Tel: 0800 470 8000
Outside the UK: +44 20 7578 8247

(Please remember that you may be charged for calls made outside the UK, check with your provider if you're unsure.)

Lost or stolen card

If you lose your card, have it retained by a cash machine or think your PIN code has been compromised, please report it immediately.

Handelsbanken Charge Card or Debit Card
Outside office hours: 0800 470 8000
From outside the UK: +44 20 7578 8247

Monday - Friday (9am - 5pm):
Please phone your branch

Handelsbanken Corporate MultiPay Card

Customer services: 0800 092 7250
From outside the UK: +44 1908 544059

Media contacts

Pernille Sahl Taylor
Chief Communications Officer
020 7578 8190
07767 162563

Jamie Douglass
External Affairs Manager
07773 727032

Customer complaints

We take your complaints and comments seriously. Find out how to make a complaint.

Further information

UK head office

3 Thomas More Square

Tel: 020 7578 8000

Tell us what you think

We value your opinion, good or bad, on any experiences you have had dealing with us.